That's about Cole Phelps, the protagonist of Team Bondi's L.A. Noire. The words are spoken by Mrs. Black, who's interrogated by Phelps near the beginning of the story. She's right, too: Cole Phelps is rude, insensitive, and churlish to boot. However, she's also wrong, because I didn't know it and wouldn't figure it out until at least a third into the story. I have experienced a lot of jeopardy and violence in videogames, yet few scenes have inspired such helplessness and dread as watching Phelps grill a traumatised witness. Is this what they call context?
The real story of L.A. Noire is a tale of an angry man who shouts a lot, and I'm not talking about Cole Phelps. If ex-Team Bondi employees are believed, then Brendan McNamara, director and writer of L.A. Noire, was a boss from down under, so to speak. Upon reading the controversy, I admit, rather than being scandalised by the shocking allegations, my first thoughts were, "Aha! That's why Phelps succeeds at his job by furiously barking at people. Write from experience much, Brendan?" L.A. Noire was in production for an excruciating seven years; it's reputed that Rockstar Games, the publisher, never wants to work with McNamara again. Whatever the truth, Team Bondi has since collapsed and McNamara has, I imagine, become a schoolteacher.